Hanoi 50
Governance & Trust

Privacy Policy

Effective Date: March 29, 2026

Scope: Global Operations & Southeast Asian Market Intelligence

Information Acquisition

At Eastern Echo Analytics, we collect only the data necessary to provide professional market intelligence and echo analytics services. We distinguish between data provided by our corporate clients and technical data collected through our digital presence.

  • Direct Engagement Data: When you request a quote or initiate a consultation, we collect your name, corporate email address, phone number (+84 24 3000 0250), company name, and job title.
  • Technical Metadata: Our servers automatically log IP addresses, browser types, and engagement patterns to improve the delivery of our digital portal. This data is used to optimize the "echo" of our analytics delivery systems.
Eastern Echo Analytics data operations center

Intelligence Processing

Our primary objective is to transform raw data into actionable intelligence. To achieve this, we process information under the following legal bases:

Contractual Necessity

Processing required to fulfill our service agreements, provide reporting, and maintain client communication.

Legitimate Interests

Enhancing our methodologies and market mapping tools to better serve the Southeast Asian corporate landscape.

We do not engage in automated decision-making or individual profiling that produces legal effects concerning natural persons. Our focus is strictly B2B market trends and high-level industrial intelligence.

Disclosure Protocols

Eastern Echo Analytics does not sell, rent, or trade your personal data. Disclosure to third parties occurs only under the following strict conditions:

Service Infrastructure

We use trusted cloud processors and security partners who are bound by non-disclosure agreements and meet international data protection standards.

Legal Mandates

We disclosure information when required by law, such as to comply with a subpoena or similar legal process in Hanoi or other jurisdictions of operation.

Retention & Security

Security is the core of our "echo analytics" framework. We utilize enterprise-grade encryption for all data at rest and in transit. Our internal access controls ensure that only authorized intelligence analysts with a specific business need can access client-provided data.

Retention Schedule: We retain administrative data for the duration of your contract plus 5 years for compliance and audit purposes. General inquiry data is purged every 24 months if no formal partnership is established.

Note: Physical records are maintained at our Hanoi 50 facility with 24/7 security monitoring.

Your Data Rights

Regardless of your location, Eastern Echo Analytics honors your right to transparency. You have the following entitlements:

01. Right of Access

Request a copy of the personal data we hold about you.

02. Right to Rectification

Correct any inaccurate or incomplete information.

03. Right to Erasure

Request the deletion of your data where no legal ground for retention exists.

04. Opt-out

Unsubscribe from any market insight newsletters or updates instantly.

Need deeper clarification?

Our team is available during standard business hours (Mon-Fri: 09:00-18:00) to discuss our data governance practices.